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United Airlines Analyst – Airport Operations Resource Planning in Chicago, Illinois

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Explore open positions in our Finance department, which manages the company's budgets, forecasts and investments, and provides analysis of our financial performance and strategies.

Job overview and responsibilities

The Analyst II role is responsible for data gathering and conducting intermediate-level analysis to provide recommendations/solutions related to Airport Operations staffing levels for specific stations and functions for future flight schedules.

  • As member of the Hub or Line / International Resource Planning team, is assigned geographic region of stations to support. Utilizes resource planning tool, staffing standards, volume forecast and labor constraints to develop optimal staffing recommendations for future flight schedules for assigned stations

  • Reviews recommendations with assigned stations and works with Station GM or their designate to finalize manpower authorization levels for each month

  • May also gather best practice data and may make program/process recommendations to support corporate/division programs and policy updates

  • May support ongoing or special analyses related to future flight schedules, potential staffing standards changes, strategic initiatives and potential changes to labor agreements

  • May be responsible for overseeing low to medium visibility projects within division. Interfaces with all levels of employee groups

  • Proactively seeks out opportunities on process improvement for department and field organizations

  • Proactively identifies opportunities to reduce service defects and cost to serve


  • Bachelors degree or equivalent work experience

  • Proficient in Excel and Microsoft Office, analytical, problem solver, and has aptitude in measurement, assessment, and evaluation

  • Capacity/staffing modeling experience

  • 2-4 years relevant professional work experience

  • Ability to travel 2-4 days per month

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • Bachelors in a quantitative or operations related field (ex: operations management, engineering, statistics, math, business, economics, etc…)

  • MBA

  • Green Belt

  • 1-2 years experience in resource planning

  • Experience working in or with operations

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 40 Finance

Function: Finance

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled