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United Airlines Analyst - IT PMO in Chicago, Illinois

We have a wide variety of career opportunities around the world — come find yours

Analyst - IT PMO

Description - External

We have a wide variety of career opportunities around the world — come find yours


The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.

Job overview and responsibilities

IT PMO and Project Governance drives consistent IT processes for project intake and delivery, validate controls and compliance. This role analyzes project data to ensure key activities (e.g., resource management, budgets, risks schedules, change control, etc.) are appropriately captured, reported controlled and improved. The successful candidate must be a team player and have a strong understanding of resource, financial, demand, project management processes, can assist in supporting our enterprise end user device refresh program. This individual will work with Infrastructure, Operations Technology, Commercial, Procurement and Financial stakeholders.

• Extracts data from a variety of sources for use in analysis and reporting

• Completes ad-hoc reporting and data analysis using querying and data visualization tools

• Gathering of data, executing complex analyses, and being able to explain and display them in simple terms for broad understanding

• Create, design, and implement analytical models, data tracking, dashboard processes, that support PMO initiatives using tools, methodologies, and files for analyzing and presenting data as it relates to the Enterprise End User Refresh Program.

Qualifications - External


  • Bachelor's degree in related industry or quantitative field

  • 3-5 years as a program or project manager with experience working with multiple projects including large program level budgets and demonstrated ability to track actual to expected results along with a forecast of future spend

  • Must be a team focused individual, who works well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by developing and maintaining both formal and informal relationships

  • Models Character: Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain

  • Fosters Teamwork: Defines success in terms of the entire team through mentoring and knowledge transfer

  • Thinks Strategically: Ability to see the ""big picture"" when developing solutions or products

  • Delivers Results: Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise

  • Project management and SDLC methodologies, facilitates rollout adoption and execution of repeatable predictable, efficient processes that improve productivity and quality

  • Proven proficiency with, Microsoft Excel, PowerPoint, MS Office Suite and CA Clarity PPM.

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualifications

  • Reliable, punctual attendance is an essential function of the position

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 47 Technology/IT

Function: Information Technology

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled