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Job Information

United Airlines HR Business Partner in Chicago, Illinois

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Human Resources

The Human Resources team helps attract and recruit diverse talent, and works to provide employees with competitive benefits, leadership resources and the support to be successful at United.

Job overview and responsibilities

The HR Manager for Line Stations will provide innovative HR support to their assigned Line Station/s in the areas of business objectives, HR initiatives, employee and labor relations, as well as Company policies and procedures.

  • Partner with and provide HR guidance and support to United's local Lines Stations business leadership in various corporate and divisional objectives including but not limited to, workforce planning and development, organizational development and performance, staffing, HR employment practices, rewards and recognition strategies, diversity, employee relations, benefits programs, and succession planning

  • Establish and maintain strong business partnerships with leadership and employees at all levels of the organization

  • Responsible for the day-to-day Human Resources function in their assigned station/s for multiple divisions - Supporting six (6) Operational Divisions

  • Liaise and collaborate with leadership, other HR management and business partners on the implementation of HR strategies, programs, practices and issues

  • Provide strategic & tactical HR counsel on the operational projects and goals specific to the local/station operation and the Company

  • Responsible for new employee orientations, employee relations, investigations, conflict resolution and counseling


  • BA/BS degree in Human Resources / Labor Relations or a related field, or 4 years equivalent work experience preferred

  • 4 years HR/Generalist experience with emphasis on employee relations, labor relations, employee advocacy, and cultural change activities is preferred -OR- equivalent leadership experience or relevant work experience

  • Broad knowledge of Employee Relations, Labor Relations, Training, Conflict Resolution and Investigations experience

  • Familiarity with FMLA, EEO laws, ADA and other employment related State and Federal laws & regulations

  • Superior written and oral communication skills

  • Proven track record of positively influencing teams and their leaders

  • Ability to connect and engage with all teams at all levels and treat everyone as equal

  • Be a coach, mentor, advisor and partner all at the same time

  • Must be able to work under pressure and deal with complex issues

  • Experienced decision maker who uses good reasoning and sound judgment

  • Ability to be discreet and maintain confidentiality is required

  • Professional demeanor with ability to maintain composure and sensitivity in high stress situations

  • Must be self-motivated and have an enhanced ability to prioritize/plan in a fast paced environment

  • Must have strong organizational and analytical skills

  • Be a team player – you will be asked to assist in other areas of Human Resources as needed

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • HR Industry Certification preferred (PHR / SPHR/ SHRM – CP/SCP)

  • Minimum 2 years Management/Leadership experience

  • Previous experience working in and/ or managing a Unionized work group

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 70 Human Resources

Function: Human Resources and Labor Relations

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled