United Airlines Project Manager - Human Resources in Chicago, Illinois

Project Manager – Human Resources


The Project Manager role is responsible for overseeing all aspects of large scale projects or programs, including project initiation, planning, execution, close, monitor and control, and change management. The Project Manager will also be responsible for mentoring and coaching Subject Matter Experts building effective Project Management functional capabilities across the division.


Project Management

  • Utilizes comprehensive project management methodology and processes to manage projects related to HR programs.Works with project lead to map out project charter, work break down structure, resources required, timeline, risks and expected outcomes.Builds and tracks comprehensive project ROI and key success measures.Applies knowledge and data to resolve process issues/problems.Helps to identify and engage project resources as needed.Influences and communicates with stakeholders to ensure that projects meet the established objectives.Ensures project delivery on time, on budget and the outcomes successfully achieve the goal.Solicits and analyzes feedback to identify and implement lessons learned.

  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and may facilitate customer acceptance.

  • Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders.

  • Experience in managing User Acceptance Testing processes.

Continuous Improvement

  • Recommends and implements enhancements to PMO procedures that result from lessons learned or research on best practices. Keeps current on project management tools and best practices.Maintains knowledge of current HR and industry issues and trends.


  • Develops and delivers presentations to executives, project sponsors and others, as required, on current projects, project management methodology, HR strategies, programs, practices and issues.Collaborates with SME's across the division to develop Project Management expertise.

Change Management

  • Brings Change Management experience and focus to each project, including the ability to train team members on change management principles.

  • Improve team performance by building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation, ensure project efficiency, and boost morale.

  • Develops and maintains constructive and cooperative working relationships with others.

  • Communicates information and ideas in speaking and writing so others will understand.


  • Bachelor's degree required


  • PMP strongly desired; Six Sigma Green Belt, SPHR preferred


  • Knowledge of HR Operations/Programs required

  • Knowledge of Information Systems, Project Management Process/ Principles required

  • Planning and Organizing skills required

  • Project and Process Management skills required

  • Team building and collaboration skills required

  • Decision making and problem solving skills required

  • Communication at multiple levels of the organization skills required

  • Innovation and continuousimprovement results-oriented mindset skills required

  • Program design and implementation skills required

  • MS Office and MS Project proficiency required


  • A minimum of 3-5 years of direct project management experience on cross-functional projects required


  • Regular attendance and punctuality in accordance with United's policies is required

  • Attendance is required at work location.

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 70 Human Resources

Function: Human Resources and Labor Relations

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled