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United Airlines Recruiting Representative in Chicago, Illinois

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Human Resources

The Human Resources team helps attract and recruit diverse talent, and works to provide employees with competitive benefits, leadership resources and the support to be successful at United.

Job overview and responsibilities

This position supports a variety of administrative, recruiting and project support to the Talent Acquisition team. This individual can be assigned to support corporate or operational recruiting teams and divisions.

  • Supports sourcing and selection processing activities, including:

  • Collecting, entering, and maintaining new hire data

  • Scheduling pre-placement testing/assessment dates and interviews

  • Collecting, validating, and processing employment-related information for new hires (excludes benefit or payroll processing); activities may include record setup, I-9 processing, license verification, criminal background checks, medical clearance review, fingerprinting, and validation of documentation

  • Processing ground requisitions and verifying approval to fill new or vacant positions

  • Posting jobs on internal posting system via Taleo applicant tracking system

  • Create interview guides from applicable software

  • Manage mass hire and bid processes which includes, in addition to sourcing and selection processing activities, scheduling interviews and coordinating training class placement

  • Communicating offers or rejections to candidates via telephone, letters, email, etc.

  • Supports onboarding transaction processing activities, including:

  • Setting up new hires on the payroll system

  • Collecting, entering, and maintaining applicant data

  • Collecting, validating, and processing employment-related information for new hires (excludes benefit or payroll processing); activities may include record setup, I-9 processing, license verification, criminal background checks, medical clearance review, fingerprinting, and validation of documentatin

  • Calculate salary determination for SAM/Union positions

  • Provides superior customer service to all employees by promptly responding to employee inquiries

  • Achieves performance measures and adheres to established customer service standards

  • Escalates non-routine matters to appropriate individuals

  • Team lead liaison supporting recruiters, vendors and/or clients

  • Adheres to established processes, procedures, and systems

  • Interprets standard, administrative procedures and practices

  • Maintains records relating to employee/customer inquiries

  • Take initiatives to resolve problems and continuously improve Staffing Center processes

  • Maintains data integrity in all work processes to ensure compliance with federal and state regulations

  • Ensures confidentiality and security of applicant data

  • Process mail, order supplies and other duties as needed by the department

  • Project work as needed

  • The salary for this position is $40,830 to $70,840, dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule.

  • At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

Salary and benefits information is being included in this job posting in accordance with Colorado state law.

Required

  • High School diploma/GED or equivalent

  • 3 or more years of customer service, data entry, call center or related administrative experience required

  • 1 year or more staffing experience

  • Understanding of staffing, recruiting and operations practices, programs and plans required

  • Understanding of employment laws and regulations required

  • Demonstrated good judgment and confidentiality required

  • Exceptional verbal and written communication skills with a strong emphasis on customer service required

  • Demonstrated experience working in a fast-paced, highly team-oriented environment required

  • Excellent time management, follow-through and organizational skills required

  • Ability to handle multiple priorities with a high degree of accuracy required

  • Intermediate to advanced computer skills in Word, Excel, Outlook, Internet Explorer and databases required

  • Demonstrated leadership ability to coach and counsel other coordinators on best practices and recruiting processes

  • Ability to work on special projects, in addition to typical workload, with minimal supervision

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position

Preferred

  • College degree preferred

  • 5 or more years HR experience preferred

  • 1 year or more supervisory/lead experience preferred

  • Process Management skills preferred

  • Adaptability preferred

  • Experience using Taleo or other applicant tracking systems (i.e. iCIMS) is preferred

  • Experience using HRIS platforms (i.e. PeopleSoft and COMPAS)

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 70 Human Resources

Function: Human Resources and Labor Relations

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled

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