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United Airlines Senior Analyst - Operational Technology (OT/ICS) Cybersecurity in Chicago, Illinois

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Technology/IT

The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.

Job overview and responsibilities

Operational Technology underpins many critical business functions across United's operations within airports, facilities, and aircraft. In this role, you will be the key contributor and influencer to technology projects across United's business units and digital technology teams to ensure strong cybersecurity controls and unique operational understanding within the Cybersecurity & Digital Risk team. The focus of this role surrounds operational technology and industrial control systems (OT/ICS) used for aircraft support, ground systems, aircraft maintenance, and key airport operational processes.

  • Act as the SME for Operational Technology Cybersecurity challenges for the Cybersecurity & Digital Risk team

  • Create and execute on an Operational Technology cybersecurity charter, strategy and framework for all United teams/business units

  • Be a champion for Operational Technology cybersecurity posture improvements and risk assessment activities throughout United

  • Coordinate and participate in Operational Technology cybersecurity architecture requirements for new, existing and legacy systems

  • Analyze and validate publicly disclosed and internally identified vulnerabilities in operational technology systems and environments

  • Identify opportunities for improved cybersecurity controls for Operational Technology systems and environments

  • Conduct on-site reviews at United airports and facilities to understand the Operational Technology systems and environments including existing security controls, potential vulnerabilities and areas of concern

Required

  • Bachelor's Degree in related field

  • 4-8 years of experience in a cybersecurity role, engineering or operational technology/industrial control system asset owner role

  • Cybersecurity architecture, strategy and risk management in specialized or OT environments

  • Knowledge of cybersecurity fundamentals in operational technology environments

  • Experience conducting risk assessments, audit and technical assessments

  • High level understanding of network attack strategies/methods, current cybersecurity technology and cyber threat mitigations

  • Strong collaborative and relationship building skills with stakeholders at all levels

  • Strong problem-solving skills and ability to create strategic direction in unstructured environments

  • Demonstrated ability to translate complex topics and engineering challenges into executive level reports and presentations

  • Strong written, verbal and presentation skill sets

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position

Preferred

  • Degree in computer science, engineering, or equivalent field

  • 1-3 years experience with technical challenges in operational technology, industrial control systems, airport operations, aerospace engineering or OT/ICS cybersecurity

  • Experience conducting penetration tests and vulnerability assessments

  • Experience with network and system architecture challenges

  • Familiar with MITRE ATT&CK, DoE C2M2, NIST CSF, ISO 27001 and similar

  • Familiar with industrial control system protocols and technology such as PLCs, SCADA systems, data historians, etc.

  • Familiar with incident response processes, functions and tooling

  • Cybersecurity architecture, control deployment and holistic protection evaluation

  • Knowledge of aircraft communications, connectivity, data loading, interoperability and basic system engineering

  • Demonstrated experience creating and driving a program strategy

  • Ability to identify and influence processes and projects across operations groups

  • Ability to coordinate cross-functional incident response activities

  • Basic scripting and coding capabilities

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 47 Technology/IT

Function: Information Technology

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled

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