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United Airlines Senior Coordinator - Food Safety in Houston, Texas

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Catering Operations

The Catering Operations department develops and provides the great dining experiences on board our aircraft and ensuring the catering operation goes smoothly.

Job overview and responsibilities

The Food Safety Coordinator II monitors and enforces compliance of the site-specific food safety plan to ensure compliance with applicable regulatory requirements (FDA, USDA, CBP and DOD). This position is to ensure food is received, stored, handled, and shipped following regulatory requirements and United standards. The Food Safety Coordinator II is also responsible for performing internal food safety audits to make sure food safety is well maintained facility. Serves as a team leader and back-up to the Food Safety Superviosr.

  • Conduct daily kitchen walk-thru assessments and report any food safety and quality discrepancies

  • Perform pre-operation inspections and validate cleaning doing ATP swabbing

  • Create, review and update food safety documents as needed to ensure that they reflect current practice

  • Collect environmental monitoring swabs and other microbiological samples for testing as required. Prepare and send samples for external laboratory analyses

  • Verify food safety logs on each shift for accuracy, and document deviations in the food safety log deviation report. Issue corrections and corrective actions as appropriate

  • Perform HACCP verification and validation activities. Perform HACCP Hazard Analysis on any new ingredients or processes

  • Coordinate non-conforming product issues including identification, segregation, disposition, tracking, and corrective action of non-conforming product

  • Coordinate elements of the allergen control program including ingredient labeling, segregation, storage, cleanup process, verification of cleanups, and validation of cleanups

  • Participate actively with Food Safety Action Team to improve engagement of frontline employees

  • Assist with training employees on current good manufacturing practices


  • High School Diploma

  • Associates Degree in Business related field, Food Science, Microbiology, Biology, Chemistry, Entomology, or related area required with experience in the Food Industry preferred - OR equivalent work experience

  • ServSafe Food Handler Certification, HACCP Certification or SQF Practitioner

  • Knowledge of food microbiology, food safety and food defense.

  • Knowledge of quality assurance

  • Knowledge of food safety systems

  • Environmental Monitoring

  • ATP testing

  • Allergen testing

  • Ability to read, write, and speak English

  • Attention to detail

  • Basic math skills

  • Strong knowledge of Microsoft Word, Excel and PowerPoint

  • Ability to create memos and e-mail information in a professional way

  • Planning and organizational skills

  • Strong communication and interpersonal skills

  • Legally authorized to work in the United States without sponsorship

  • Minimum of 18 years of age

  • Must clear a fingerprint-based criminal history check

  • Understand weights and measures (scales)

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • B.S Degree - food safety, microbiology or related discipline

  • 3+ years in food processing with quality, sanitation, or pest control experience

  • Previous experience with SQF, ServSafe, IFSA, FSPCA, and FDA/USDA requirements

  • PCQI Certification

  • Knowledge of airline experience and catering operation

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 67 Catering Operations

Function: Food Services - Management & Administrative

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled