United Airlines Air Traffic Systems Ramp Controller in San Francisco, California
We have a wide variety of career opportunities around the world — come find yours.
The Network Operations department helps us run a safe, reliable airline, and includes careers in aircraft routing and dispatching, crew scheduling, air traffic control and more.
Job overview and responsibilities
The Air Traffic Systems Ramp Controller’s primary purpose is to control the movement of aircraft in to and out of ramp/gate areas in a safe and efficient manner to achieve operational priorities. Through effective flow of arrivals and departures will improve on-time performance and reduce taxi delays. Proper sequencing of departures ensures high values flights receive necessary priority without impact to airport surface movement. Arrival performance is improved as controllers make better decisions regarding whether to hold or push a flight using available tools.
Control movement of aircraft to and from ramp/gate areas
Monitor inbound and outbound operations and determine best course of action to manage the movement of arrivals and departures and avoid impact to ATC
Issue control instructions using standard phraseology and apply standard procedures to provide a safe and efficient flow of arrivals and departures into and out of ramp/gate areas and on airport taxiways taking into account; taxi or departure times assigned by ATC; runway assignment by departure fix; (in-trail) restrictions, other ATC Traffic Management Initiatives
Understand and apply gate/alley restrictions in the movement of aircraft, e.g., tow-in/marshal in gates, equipment adjacency/restrictions etc.
Control movement of aircraft to achieve operational priorities, e.g., International Focus flights, “Red Zone” flights, departures with curfews at the destination, high value departures (i.e. transoceanic departures), etc., while maximizing throughput
Control pushback and sequencing of departures during irregular operations to mitigate Long Tarmac Delays
Provide ramp control service to other carriers in a fair and equitable manner, complying with local guidelines
Utilize all the tools provided to effectively control aircraft movement in the ramp/gate areas as well as taxiways
Coordination with the San Francisco Airport System, local FAA and other departments
Movement of aircraft in to and out of ramp areas; and ensure necessary personnel are available for aircraft movement in to and out of ramp/gate areas
Coordinate with operations for issues with gate availability, ramp congestion delays, or other gate issues
High School Diploma or GED education equivalent
Intimate knowledge of Airline/Airport Operations
2 years' experience in Airline/Airport Operations
- Previous Air Traffic Control experience
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
United will consider applicants with criminal histories consistent with the Fair Chance Ordinance
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
Division: 28 Network Operations Control
Function: NOC / Dispatch / Scheduling - Management & Administrative
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled