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United Airlines Supervisor - Airport Operations Control (SOC) Move Team in San Francisco, California

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Airport Operations

The Airport Operations division keeps operations at our airports running smoothly through planning, organization, supervision and execution.

Job overview and responsibilities

Responsible for supporting the AO Move Team Manager with the management of the AO Move Team comprised of a dedicated union workforce of Move Team Employees (MTEs).

Standard Operating Procedures:

  • The Supervisor maintains current understanding of work scope and develops SOPs for the employees.

  • The Supervisor will act as a Subject Matter Expert (SME) on all aircraft fleet movement activities.

  • Hiring/ Training the Move Team employees and bringing them current with their skills in accordance to United & SFO requirements and standards.

Safety, Security, and Regulatory Compliance and Training:

  • Manages Move Team programs and initiatives to comply with DOT, FAA and corporate regulations.

  • Manages real time training, intervention and administration with regards to partnership with United BTW, SFO Airport Authority, and UAX (United Air Express).

  • Ensures that employees are compliant with all mandatory training requirements and meet standards.

  • Provides feedback and documentation to AO Move Team Manager to support regularly scheduled performance reviews with employees and manage a high level of work standard.

  • Collaborates with cross-divisional leadership in definition of and resolution of aircraft move related problems/issues.


  • High School Diploma, GED or education equivalent

  • Must be flexible and willing to work any shift in a 24 hour/7 day a week operation including weekends, nights and holidays


  • Bachelor of Science degree or equivalent

  • 3 years of airline operational experience in a hub environment

  • Previous experience working in a union environment

  • Supervisory experience

  • Ramp and aircraft tow/push experience

  • Familiarity with ATC communication

  • GSE (Ground Service Equipment) experience


  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interviews required to meet job qualifications

  • Reliable, punctual attendance is an essential function of the position

  • United will consider applicants with criminal histories consistent with the Fair Chance Ordinance

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 62 Airport Operations

Function: Airport Management & Administrative

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled